Support
24x7 Network Operations Center
Real people. Real expertise. Available around the clock to keep your infrastructure running smoothly.
Always On
Support That Never Sleeps
Our Network Operations Center is staffed 24 hours a day, 7 days a week, 365 days a year with professional support engineers based right here in Utah. When you call Voonami, you talk to real people who know your systems.
Local Team
Our support engineers are based in Utah, not overseas. You'll talk to knowledgeable professionals who understand your business and speak your language.
24x7x365 Availability
Whether it's 2 PM or 2 AM, holidays or weekends, our NOC team is here. Your business doesn't stop, and neither do we.
Proactive Monitoring
We watch your systems around the clock so you don't have to. Our team identifies and resolves issues before they impact your business.
Multiple Contact Options
Reach us however works best for you: phone, email, chat, or our customer portal. We're here to help on your terms.
What We Do
Keeping Your Infrastructure Running
Our NOC team's primary objective is preventing service disruptions before they happen. We continuously monitor, maintain, and protect your systems.
System Monitoring
Continuous monitoring of your virtual machines, servers, and network equipment to catch issues before they become problems.
Server Maintenance
Routine maintenance, security patches, and updates to keep your servers running at peak performance.
Facility Inspections
Regular physical inspections to verify server cabinets are secure, error-free, and operating within optimal temperature and humidity.
Incident Response
Rapid response and escalation procedures to minimize downtime and get your systems back online fast.
Security First
Enterprise-Grade Protection
Your data and infrastructure deserve the highest level of protection. Our facilities feature state-of-the-art security systems that work around the clock.
Biometric Access
Two-factor biometric security systems ensure only authorized personnel can access our facilities and your equipment.
Video Surveillance
24x7 video monitoring throughout our facilities provides continuous security oversight and incident documentation.
Security Audits
Regular security audits and vulnerability assessments keep our defenses current against evolving threats.
Threat Monitoring
Continuous network vulnerability scanning and threat detection to identify and neutralize risks before they impact you.
Get In Touch
Contact Our NOC Team
We're here to help, day or night. Choose the contact method that works best for you.
Ready to experience real support?
Talk to our team about how Voonami can keep your infrastructure running smoothly.